Shipping & Returns
Shipping Information
We ship worldwide from our warehouse in Latvia.
Orders are carefully packed and dispatched within 3–7 business days after payment is received.
Shipping options:
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Europe: Fast delivery via trusted carriers (DPD, GLS, or similar)
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Rest of the world: Delivery via international shipping partners
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Tracking included with every shipment
Delivery times depend on the destination:
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Baltic States: 2–4 business days
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Europe: 4–8 business days
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Worldwide: 7–14 business days
Shipping cost is calculated at checkout based on order size and delivery address.
If you have a special shipping request or are ordering in bulk — please contact us for a customized quote.
Returns & Exchanges
We want you to love your Oplay product — but if you’re not fully satisfied, we’re here to help.
You can return unused items within 14 days after delivery.
To be eligible for a return:
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The item must be in its original condition
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With original packaging (if applicable)
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Return shipping costs are paid by the customer unless the item is faulty or damaged
To start a return or request an exchange, please contact us at: info@oplay.lv
We’ll guide you through the quick return process.
Damaged or Faulty Products
If your item arrives damaged or has a defect, please contact us immediately with photos of the issue.
We’ll offer a replacement, repair, or full refund — at no additional cost to you.